If you are dissatisfied with your order for any reason, you can return your unused product for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are non-refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please contact us for appropriate ship to address. Mail your package in a prepaid, insured, traceable method. We appreciate your business! E mail: trichem1@cox.net   Toll Free: 888-930-8943